Privacy Policy

1. Introduction

At Gman Swift Transit Plc ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage our chauffeur, car rental, and fleet management services in Nigeria.

This policy complies with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, residential or business address, and government-issued identification (such as driver's licenses or international passports) when you book a service.
• Financial Data: Payment details, billing address, and transaction history. Note that we use secure third-party payment gateways and do not store raw credit card numbers.
• Location Data: GPS tracking data from our fleet vehicles during your ride to ensure safety, security, and accurate billing.
• Usage Data: Information automatically collected when you use our website, including IP address, browser type, and navigation paths.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use information collected about you to:

• Fulfill and manage your bookings, vehicle rentals, and fleet management services.
• Dispatch drivers and provide real-time tracking updates via SMS or WhatsApp.
• Process payments and refunds securely.
• Verify your identity for security and compliance purposes.
• Respond to customer service requests and support needs.
• Improve our website, services, and operational efficiency.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us, including payment processing, data analysis, email delivery, and hosting services.
• Regulatory Authorities: We may share necessary details with the Federal Road Safety Corps (FRSC), Lagos State Traffic Management Authority (LASTMA), or police during routine compliance checks or investigations.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Under the NDPR, you have the right to request access to your personal data, request correction of any inaccurate data, request deletion of your data, and object to the processing of your data. To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Gman Swift Transit Plc
Broad Street, Ikeja, Lagos
Email: privacy@gmanlogistics.com
Phone: +234 801 234 5678